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Gonzalo Roa
Gonzalo Roa

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How to Download Zoom Q&A Report and Why You Should Do It




Zoom is one of the most popular platforms for hosting online events, such as meetings, webinars, workshops, and conferences. Whether you are an organizer, a presenter, or an attendee, you can benefit from using Zoom's question and answer (Q&A) feature, which allows participants to ask and answer questions during the session.




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But did you know that you can also download a Zoom Q&A report after the session is over? This report contains valuable data and insights that can help you improve your future online events. In this article, we will show you how to download Zoom Q&A report and why you should do it.


What is Zoom Q&A and How to Use It




Zoom Q&A is a feature that enables participants to ask questions during an online event, where they have view-only access. The host, co-hosts, and panelists can answer their questions either privately, publicly, or live. The Q&A window can be opened by clicking on Q&A in the webinar or meeting controls at the bottom of the Zoom window. The settings window can be opened by clicking the gear icon at the top right-hand corner of the Q&A window.


The Q&A feature can be enabled for all members of an organization by signing in to the Zoom web portal as an owner or admin with the privilege to edit account settings. The Q&A feature can also allow anonymous questions, where the names of attendees do not appear next to the questions.


Zoom Q&A can be used for both meetings and webinars, but there are some differences between them.


Zoom Q&A for Meetings




The Q&A feature for meetings allows participants to ask questions during the meeting, and for the host and co-hosts to answer their questions either privately, for everyone, or mark them as something to be answered live. After the meeting has ended, you can generate a Q&A report for further analysis. Q&A is also available for use in Webinars.


To schedule a meeting with Q&A, sign in to the Zoom web portal, click Meetings, choose to edit an existing meeting or schedule a new meeting, under Meeting Options, select the check box to enable Q&A.


To manage Q&A during a meeting, as the host or co-host, click Q&A in the meeting controls. All submitted questions will be listed, with questions submitted by attendees external to the account indicated by (Guest) next to their name. Find the question you would like to answer: click Answer Live to mark the question as something that will be answered out loud during the meeting; click Type Answer to provide a written response for the participant; type your answer and click Send.


Zoom Q&A for Webinars




The Q&A feature for webinars allows attendees to ask questions during the webinar, and for the panelists, co-hosts, and host to answer their questions. Optionally, attendees can answer and upvote each other's questions. After the webinar has ended, you can generate a Q&A report for further analysis.


To schedule a webinar with Q&A, sign in to the Zoom web portal, click Webinars, choose to edit an existing webinar or schedule a new webinar, under Webinar Options, check Q&A.


To manage Q&A during a webinar, as the host, co-host, or panelist, click Q&A in the webinar controls. All submitted questions will be listed. By default, questions are sorted chronologically. Find the question you would like to answer: click Answer Live to answer the question out loud during the webinar; click Type Answer to provide a written response for the attendee; type your answer and click Send; click Dismiss to remove the question from the list.


How to Generate Zoom Q&A Report After the Session




After the session is over, you can download a Zoom Q&A report that contains the following information: the name and email of the participant who asked or answered the question, the time when the question or answer was submitted, the content of the question or answer, and whether the question was answered live or not. The report can be downloaded as a CSV file that can be opened in Excel or other spreadsheet applications.


The steps to generate Zoom Q&A report are different for meetings and webinars.


For Meetings




To generate a Q&A report for a meeting, sign in to the Zoom web portal, click Reports, under Usage Reports, click Meeting, select the date range and click Search, find the meeting you want to get the report for and click Generate in the Q&A Report column.


You can also access the Q&A report from your meeting history. Sign in to the Zoom web portal, click Meetings, click Past Meetings, find the meeting you want to get the report for and click on it, under Meeting Details, click Q&A Report.


For Webinars




To generate a Q&A report for a webinar, sign in to the Zoom web portal, click Reports, under Usage Reports, click Webinar, select the date range and click Search, find the webinar you want to get the report for and click Generate in the Q&A Report column.


You can also access the Q&A report from your webinar history. Sign in to the Zoom web portal, click Webinars, click Past Webinars, find the webinar you want to get the report for and click on it, under Webinar Details, click Q&A Report.


How to Analyze Zoom Q&A Report and Improve Your Online Events




Once you have downloaded the Zoom Q&A report, you can analyze it to gain valuable insights and feedback that can help you improve your online events. Here are some ways to do that:


Identify Popular Questions and Topics




By looking at the questions that were asked by your participants, you can identify what topics they were most interested in and what information they were looking for. You can also see which questions received more upvotes or answers from other participants. This can help you tailor your content and delivery to meet your audience's needs and expectations.


Evaluate Audience Engagement and Satisfaction




By looking at the number and quality of questions that were asked by your participants, you can evaluate how engaged and satisfied they were with your online event. You can also see how well you and your panelists answered their questions and addressed their concerns. This can help you measure your event's success and identify areas for improvement.


Follow Up with Attendees and Panelists




By looking at the name and email of the participants who asked or answered questions, you can follow up with them after your online event. You can thank them for their participation, provide additional information or resources, invite them to future events, or ask for their feedback. This can help you build rapport and loyalty with your audience and panelists.


Conclusion




Zoom Q&A is a powerful feature that can enhance your online events by allowing participants to ask and answer questions during the session. By downloading Zoom Q&A report after the session is over, you can gain valuable data and insights that can help you improve your future online events. In this article, we showed you how to download Zoom Q&A report and why you should do it. We hope you found it useful and informative.


FAQs




  • How do I enable Zoom Q&A for my online event?



  • You can enable Zoom Q&A for your online event by signing in to the Zoom web portal as an owner or admin with the privilege to edit account settings. You can also enable Zoom Q&A when scheduling a meeting or a webinar.



  • How do I download Zoom Q&A report after my online event?



  • You can download Zoom Q&A report after your online event by signing in to the Zoom web portal and clicking on Reports under Usage Reports. You can also access Zoom Q&A report from your meeting or webinar history.



  • How do I analyze Zoom Q&A report after my online event?



  • You can analyze Zoom Q&A report after your online event by looking at the questions that were asked by your participants, the number and quality of answers that were provided by you and your panelists, and the name and email of the participants who asked or answered questions.



  • How do I use Zoom Q&A report to improve my online events?



  • You can use Zoom Q&A report to improve your online events by identifying popular questions and topics, evaluating audience engagement and satisfaction, and following up with attendees and panelists.



  • What are the benefits of using Zoom Q&A for my online events?



  • The benefits of using Zoom Q&A for your online events are: enhancing interactivity and communication, increasing audience engagement and satisfaction, gaining valuable data and insights, and building rapport and loyalty.






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